123.hp.com/dj2624 Printer Setup Guidance

The 123.hp.com/dj2624 printer best suits for home or small business use. This printer produces excellent print quality for photos and documents. With this wireless HP DeskJet all-in-one printer, you can easily print from your computers or mobile devices. It is embedded with smart features and is more reliable.



  • The HP Deskjet 2624 printer supports HP ePrint, AirPrint ready, and Mobile Printing.
  • The supported operating system for this printer is MS Windows XP SP3, MS Windows Vista (32/64 bits), MS Windows 7 (32/64 bits), Apple Mac OS X 10.10, Windows 8 (32/64-bits), Windows 8.1 (32/64-bits), and Windows 10 (32/64-bits).
  • The minimum and maximum operating temperature of this printer is 41 °F and 104 °F.
  • The printer’s supported media types are envelopes, photo paper, and plain paper.
  • It supports envelope sizes such as International DL (4.33 in x 8.66 in), and US No 10 (4.1 in x 9.5 in).
  • The printer’s supported functions are copier, printer, and scanner.
  • The 123.hp.com/dj2624 printer’s connectivity options are USB 2.0 and Wi-Fi.
  • It supports automatic paper sensor.
  • It is an Energy Star Certified printer.
  • The maximum supported size of RAM is 512 MB.

HP Deskjet 2624 Printer Driver Download

To download the best driver for your HP Deskjet 2624 printer, click the download link which is available on this page. You will be navigated to the driver download page, where you can select the desired driver and download it with ease. Install the downloaded driver with the given instructions.

STEP 1: Click the download link and then enter your printer model name in the displayed page. Then click the Download button to download the printer driver. When the driver download is completed on your computer, you have to double-click the driver file to open it.

STEP 2: The HP Easy Start downloads based on your 123.hp.com/dj2624 printer model. You will be guided with the set of instructions that needs to be followed accordingly to complete the driver installation on your computer.

STEP 3: During the driver installation process, if it prompts to choose your connection type, select it and continue doing the remaining on-screen prompts to complete the driver installation.

HP DJ2624 Windows 10 Setup

STEP 1: You can make use of the CD that shipped with your printer during the printer’s arrival time to download and install the printer driver for your Windows 10 computer. Take the CD out from the printer’s box and insert it into the CD drive of your computer.

STEP 2: It starts prompting with a set of instructions on the screen. Follow the instructions as they are guided and complete the driver installation on your Windows 10 computer.

STEP 3: The another option to download and install the HP Deskjet 2624 printer driver is by downloading it from this website. Click the link provided on the page and download the driver for your printer with ease.

STEP 4: After downloading the printer driver on your Windows 10 computer you have to follow the instructions as they are guided on the screen to complete the driver installation for your 123.hp.com/dj2624 printer.

How to Print

STEP 1: Before you start the process of printing, you need to edit the document to alter text font and size and to select the layout options.

STEP 2: If you want to change any other appearance settings, change them.

STEP 3: Open the app where you have created the document and click File or the menu icon.

STEP 4: Then select the Print button to open general print settings.

STEP 5: You can access more layout, quality, and advanced print settings for your print job. To access these settings, click 123.hp.com/dj2624 Printer Properties, Properties, or the Preferences option.

STEP 6: The Document Properties or Printing Preferences window opens and here you can change the layout and paper settings for your print job.

STEP 7: You can also adjust the color and quality settings for good printing results.

STEP 8: After making all the required settings for your print job, click the Ok option and then click the Print button.

How To Copy

STEP 1: Take the document or photo that you need to copy and load it on the scanner glass of your printer.

STEP 2: If your printer supports automatic document feeder, then load the document on the ADF. Remember, do not load photos on ADF.

STEP 3: On your 123.hp.com/dj2624 printer’s control panel screen, you have to select the Copy, Copy Document, or Copy Photo option.

STEP 4: Then you can select any of the available basic settings.

STEP 5: If you need to change any advanced copy settings, then choose Settings or the gear icon and alter the settings.

STEP 6: You should scroll down the control panel screen to access all the settings and the available settings may vary by printer model.

STEP 7: After making all the required settings, based on the printer, click Start, or return to the main Copy screen by selecting the Back button.

STEP 8: Then select Start Black, Start Color, or the OK option.

How To Scan

STEP 1: To scan a document or photo on your computer using your printer, you have to download and install the full feature driver and software for your printer.

STEP 2: Take the document or photo that you need to scan and load it on the scanner glass.

STEP 3: If your printer has document feeder slot, then load the document or photo on it.

STEP 4: If your printer has automatic document feeder (ADF), then you can load the document in ADF.

STEP 5: You should open the Windows and then search for HP. In the opened results page, you should click your 123.hp.com/dj2624 printer model name.

STEP 6: The HP Printer Assistant will get opened. Then you should click the Scan a Document or Photo option. The HP Scan gets displayed.

STEP7: If you want to change any available settings in the right pane, change them.

STEP 8: Then tap the Scan button and the document you need gets scanned.


Open the input tray of your HP Deskjet 2624 printer and slide the paper width guide all the way to the left. Then load enough paper into the input tray and then begin the ink cartridge replacing process for your printer. Use the genuine ink cartridges for your printer to prevent the printing issues with your printer.

STEP 1: To replace the ink cartridge, initially you should turn on your HP Deskjet 2624 printer.

STEP 2: Lift the ink cartridge access door and then the carriage moves to the center of the printer.

STEP 3: Wait until the printer remains silent and then slowly press down on the ink cartridge to release it.

STEP 4: Then pull the ink cartridge out of its slot. Take out the new cartridge from its package.

STEP 5: Slowly remove the plastic tape and insert the ink cartridge into its correct slot.

STEP 6: After inserting the ink cartridge, gently push the ink cartridge until it snaps into place.

STEP 7: If required, then repeat these steps to install the other ink cartridge for your 123.hp.com/dj2624 printer.

STEP 8: After replacing the ink cartridges for your printer, close the ink cartridge access door.

STEP 9: Make sure the ink cartridge access door is properly locked to prevent the printing issues.

STEP 10: Then you should align the ink cartridges to achieve the best print quality.

123 HP Deskjet 2624 Wireless Setup

STEP 1: Turn on your router and computer and connect your computer to your wireless network.

STEP 2: Turn on your printer and ensure your computer and printer are connected to the same wireless network.

STEP 3: Move the 123.hp.com/dj2624 printer close to the computer and disconnect the USB cable if connected.

STEP 4: During the setup procedure, place the printer within range of the router.

STEP 5: Visit our website, and then click the Download button to download and run HP Easy Start.

STEP 6: If prompted to choose your printer, click My Printer Is Not Shown.

STEP 7: A Printer Not Found screen appears, tap the Continue option, and then tap the Wireless network button.

STEP 8: Then you need to click the Continue button.

STEP 9: Follow the prompts that are displayed on the screen to set up your printer on a wireless network.

STEP 10: In case if you are unable to set up your printer on the wireless network, contact our technical team.

HP Deskjet 2624 Troubleshooting Guide


STEP 1: Normally paper jams can occur in multiple areas of the printer, so you should check and remove the jams from the input tray, output tray, ink cartridge access area and from underneath the printer.

STEP 2: If the issue persists, then you should make sure whether the carriage is moving freely or not.

STEP 3: If the carriage is moving freely but the error is displayed on the 123.hp.com/dj2624 printer’s control panel screen then clean the printer’s paper rollers with an automated tool.

STEP 4: To clear paper jams and optimize print quality, you should clean the ink smears using an automated tool. Try to manually clean the paper rollers inside the input tray.

STEP 5: If the paper jam error message is not cleared, then try to reset your printer.


STEP 1: Make sure that you are using the genuine ink cartridges for your 123.hp.com/dj2624 printer. The poor print quality issue arises even if the genuine ink cartridges are not used.

STEP 2: Check if there are any ink smears on the back of printouts. If there then clear it and then try to print.

STEP 3: Make sure that you are using the appropriate paper for your print job. Also, check the print settings and confirm that they are appropriate for your print job.

STEP 4: The print quality can be affected by low ink levels. Check and replace any low or empty ink cartridges.

STEP 5: Aligning the ink cartridges is necessary to achieve the best print quality. Also, try to manually clean the area around the ink nozzles and then try to print.


STEP 1: If there is a connection issue, restart the router and printer to resolve any connectivity error states. Use the HP Print and Scan Doctor tool to diagnose and resolve the issue.

STEP 2: The wireless light should be in on state.To identify specific wireless network problems, print a Wireless Network Test Results report. Note the issues identified in the report and resolve them.

STEP 3: Do not attempt to connect multiple devices to your network. The network signal strength will be good when limited devices are connected to your network.

STEP 4: Try to change your wireless network name. This might resolve the connectivity issues.

STEP 5: Check for and turn off the multiple routers that are not being used to resolve the issue. Move the 123.hp.com/dj2624 printer and router closer together and then check if the issue is resolved.


  • STEP 1: When the Printer Offline error message displays, make use of the HP Print and Scan Doctor tool to resolve the issue.
  • STEP 2: If the error persists, then resetting the printer can help restore a connection to the computer. Then try to print.
  • STEP 3: If the error message is uncleared, try to set the default 123.hp.com/dj2624 printer driver.
  • STEP 4: The default print driver might have changed from the driver you installed to another driver and so try to change the default print driver to your originally installed driver. Then confirm the printer is not set for offline use and check if the issue is resolved.
  • STEP 5: If the issue persists, then update the printer firmware. Also, uninstall and then reinstall the printer software and check if the issue is resolved.


STEP 1: When the wrong ink cartridge is installed in your computer also an ink cartridge error displays. Use the genuine ink cartridges to prevent the cartridge issue.

STEP 2: The printer might display an error when the ink cartridges are not correctly installed. Make sure they are properly installed in your printer.

STEP 3: The printer might display an ink cartridge error when the ink cartridge contacts are dirty. Remove the ink cartridges, and then clean the electrical contacts on the ink cartridges and print carriage and then check if the issue is resolved.

STEP 4: If the issue persists, then try to restart the 123.hp.com/dj2624 printer, remove and then reinsert the ink cartridges and clean the ink cartridge contacts again.

STEP 5: If the issue persists then replace the ink cartridges and then align the ink cartridges.