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123 HP Scanner Settings

A document, be it a letter or form or photo, can be made into a digital copy and stored in your computer.

To change scanner settings from software:

Step 1: The scanner settings can be changed from the HP control panel or from the computer attached to the printer.

Step 2: The process is as follows:

Step 3: Open the HP software.

Step 4: Click Scan a Document or Photo option and select the scanning shortcut.

Step 5: It can be found on the left side of the dialogue box.

Step 6: Set Preferences such as paper size, colour, destination of scanned output or resolution

Step 7: Click Save Settings to save the preferences.

Why can’t I scan my document in HP Printer?

The troubleshooting procedure for scan is same as print. Follow the above steps and then scan a document to test.

If you cannot scan but print, then use one of the apps listed below in your computer or mobile device.

HP Scan and Capture App: This is a free app available in the Microsoft Store that lets you scan photos or documents.

Windows Scan App: This is a pre- installed app in Windows that can be used to scan from most of the HP all-in-one printers.

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123.hp.com scan

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